FAQs

I don't have a microwave, what do I do?!

Don't panic! Our meals can easily be cooked in the oven, just follow the guidelines below:

From frozen:
Pre-heat your oven to 200°c / 190°c fan / gas mark 6. Pierce film and place on a baking tray in the centre of the oven. Cook for 45 minutes. Remove film, make sure your dish is piping hot in the middle before serving.

From defrosted:
Pre-heat your oven to 200°c / 190°c fan / gas mark 6. Pierce film and place on a baking tray in the centre of the oven. Cook for 25-30 minutes. Remove film, make sure your dish is piping hot in the middle before serving.

Can I cook from defrosted?

Absolutely yes! Just follow the following guidelines for cooking:

To defrost:
Let your PEP meal defrost in a fridge over night.

Microwave:
Pierce film. Cook on full power for 4 minutes, let stand for 1 minute. Check piping hot in the middle as microwaves vary in power.

Oven:
Pierce film. Cook in preheated oven at 190°c fan for 25-30 minutes. PEP meals make great Al Desko lunches at work, just pop in your office kitchen fridge when you get to work and follow the above cooking instructions at lunch time.

How do I recycle my packaging?

Our packaging is 100% recyclable as follows:

Ready Meal Packaging: Brown food trays: Rinse and recycle with paper. Film: Rinse and recycle with plastic. Cardboard Sleeve: Recycle with paper.

Delivery Packaging: **Please note you can go one better than recycling and send your insulated liner box and gel packs back for us to reuse.

Outer cardboard box: Recycle with paper.

Insulated liners: We use two types of liner. If you receive a denim liner; separate the outer plastic casing and inner denim insulation. Recycle outer casing with plastics. Inner denim insulation is biodegradable and can be composted or put in garden waste collection.
If you receive a recycled paper liner, please recycle with paper.

Gel pack: Simply cut the corner of the pack and dispose of the contents through the normal domestic waste system. The contents are benign, given the dilution of the polymer and purification of the water they are not at all harmful to the environment. The outer film is totally recyclable as LDPE 4.

Are all your meals frozen?

Yes! Freezing allows us to cook your meals as you would at home, with no need to add preservatives, excess salt or sugar to extend the shelf life. Just honest cooking, naturally preserved.

All our meals are produced with a 12 month shelf too, meaning you'll have plenty of time to eat your way through, although we doubt they'll ever last that long!

Where can I find nutritional info about my meal?

Click into the dish that you are interested in, click on more information and then nutritional information. There you will be find a full list of ingredients, allergens and nutritional macros. If you have further nutritional enquiries please don’t hesitate to contact us via chat, email or social.

Why vegan?

Eating a predominantly plant-based diet is one of the most effective ways we can reduce our environmental impact and help tackle the climate crisis. We are determined to make it easy and delicious for you, whether you are vegan, veggie, flexitarian or a die-hard carnivore.

Where can I buy PEP meals?

You can buy our meals through our online shop. Just add the dishes and products you like to your basket, select a delivery date and checkout. We'll have them delivered direct to your doorstep.
You can also find our meals in a handful of fantastic retailers throughout the country. Click here for a list of our current stockists.

Where can I find allergen information?

You can find out allergen information about each dish on our shop page. Select the dish you are interested in, click more information and read allergens in bold on the ingredients list.

Allergens are listed in bold on the back packaging ingredients list on your meal.

Please note that all our meals are cooked in a kitchen where allergens are present and which handles allergens, including nuts and sesame amongst others. Please contact us directly if you have a serious allergy and we will do our best to help and guide you.

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